Business / Privacy Policy
Privacy Policy
Last Updated: February 19th, 2025
Overview
All Aware, LLC (alternately, “All Aware”, “we”, “us”, or “our”) is sensitive to the private nature of the information you, our service providers, partners, end-users, and prospective end-user customers provide to us. This privacy policy (“Privacy Policy”) is designed to maximize your ability to protect your personal information while at the same time allowing us to provide you with the services that you have requested. This Privacy Policy states our privacy practices for your use of (i) this website and any mobile sites or applications operated by All Aware (the “Sites”) and (ii) any combination of products and services we provide or that can be purchased or accessed via any of the Sites (the “Services”).
Please read this Privacy Policy carefully.
Privacy Policy Changes
We may change this Privacy Policy at any time. Any changes to this Privacy Policy will be posted on our Sites. The most recent version of this Privacy Policy is reflected by the version date located below. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.
Information Collection and Use
All Aware collects and stores certain information from or about you that can be used to uniquely contact, identify, or locate you (“Personal Information”).
When using the Sites and the Services, you may provide us and our third-party service providers with Personal Information including, but not limited to, your name, address, phone number, email address, location, zip code, and financial information, including credit card and debit card information.
When using our Services, you or any additional users or notification recipients on your account may provide with certain additional information (e.g., account information, preferences, contact information, mode, automation settings, and device settings) in order for us to personalize your Services. You may also provide All Aware with other Personal Information that you may choose to provide to us in the provision of our Services.
All Aware may process information regarding your use of the Services, including but not limited to: performance of any awareness or other device monitored by All Aware, heating and cooling, and usage and alert logs. We receive this type of information from your devices that are monitored by All Aware and your computer, mobile device, or other electronic device through which you may access, browse, download, receive, or otherwise use the Sites or Services (each a “Personal Device”), and we may also receive and process such information from third parties.
Location-based Information
Some features of our Services use location information (“GeoServices”). Before certain GeoServices information can be used, you must first opt-in to activate these Services. If you enable these features, we will automatically collect and store location information from your Personal Device or vehicle you designate which is capable of producing location data (e.g., mobile device, GPS device, or vehicle). This location information may include your current location or places you have recently visited. We also may aggregate this information for All Aware’s internal purposes and to provide information requested by you. If you do not wish for us to collect and store this information, do not enable these features.
Connected Vehicle Services Information
When you (i) subscribe to our connected vehicle Services, such as Connected Car and Connected Fleet, and (ii) enable a Connected Car device by plugging the device into a vehicle, we may collect information about how a connected vehicle is performing, how it is driven, and where it is located and share with affiliates. This may include capturing the following categories of Personal Information from or about a connected vehicle:
- Driver behavior information such as braking habits, seatbelt use and vehicle speed.
- Vehicle information such as VIN, battery life, and whether your Connected Car device is plugged in.
- Geolocation information (including the precise geolocation of the vehicle).
- Any information you choose to provide such as driver’s license information or specific information about the vehicle.
Video and Audio Data
When you (i) subscribe to All Aware’s video monitoring or video monitoring add-on Services (such as the Visual Verification services), (ii) use a connected visual, camera, image sensor, or other connected device or wearable that is capable of recording video and/or audio recordings, or (iii) subscribe to two-way voice services, you are enabling us or certain of our third-party service providers to record, store, view and process video and/or audio recordings from your monitoring equipment. This may include capturing and sending you portions of this data as part of a notification or analyzing the data to identify motion or other events. We may process information from your monitoring equipment so that we can send you alerts. In addition, if you have the recording features enabled, we will capture, process and store video and audio data recordings from your device and you may be able to access those recordings.
Data protection and privacy laws in your country may impose certain responsibilities on you and your use of security cameras, connected visual devices, cameras, and other devices with recording capabilities. You (not All Aware) are responsible for ensuring that you comply with any applicable laws. For example, you may need to display a notice that alerts visitors to your home, boat, property, farm, rental or temporary home, recreational area, business, or other areas where you install such products that they may be recorded using security cameras and other devices with recording capabilities. We take no responsibility for your compliance with these laws.
Cookies, Web Beacons and Website Analytics
When you use the Sites or access All Aware Services using your Personal Device, certain information may be collected by automated means, such as cookies. Information about All Aware or All Aware’s use of cookies can be found in our Cookie Policy here: https://allaware.com/business/policies/cookie-policy
Information Collection, Use, and Sharing
All Aware and our third-party service providers collect, use, and share Personal Information with third parties or affiliates for reasons that include, but are not limited to:
1: providing this Site and Services to you;
2: operating and providing the Sites;
3: improving the Sites, our Services, the user experience, and our business;
4: in connection with any entity who works on our behalf to provide the Services;
5: when you have opted in to share the information;
6: security purposes, including monitoring, risk assessment, addressing the Sites’ integrity and security issues and fraud and crime prevention/detection;
7: sending promotional or marketing materials regarding All Aware;
8: introducing you to products and services from our parent company, affiliates, subsidiaries, or partners;
9: as necessary in connection with other lawful business purposes;
10: as otherwise necessary when required or permitted by law;
11: when information has been converted into a form that cannot be used to identify you;
12: in connection with a merger or acquisition, or similar consolidation of All Aware into or with another entity;
13: engaging in other activities under this Privacy Policy or by All Aware in its discretion.
Information Protection
All Aware has security measures in place to protect against the loss, misuse, and alteration of your Personal Information. For example, we protect your information through a unique username and password, and we protect certain sensitive communications with our website through server authentication and secure connections. However, no method of data transmission is completely secure.
Third-party Websites
For your convenience, some hyperlinks may be posted on the Sites that link to other websites not under our control. All Aware is not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any companies that All Aware does not own or control. All Aware does not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages. All Aware encourages you to seek out and read the privacy policy of each website that you visit. In addition, should you happen to initiate a transaction on a website linked on the Sites, even if you reached that site through the Sites, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked website. You should read that website’s privacy policies to understand how Personal Information that is collected about you is used and protected.
Utilizing our Sites from Outside of the United States
Please be aware that your information may be transferred to, stored or processed outside of the country where your information was collected.. The data protection and other laws of other countries might not be as comprehensive as those in your country. By using the Sites, you consent to the transfer of your Personal Information to our servers and databases and the servers and databases of those third parties with whom we share such information, as described in this Privacy Policy.
Do Not Track Disclosures
Certain state laws require All Aware to indicate whether it honors “Do Not Track” settings in your browser concerning targeted advertising. We adhere to the standards set out in this Privacy Policy and does not monitor or follow any Do Not Track browser requests.
Contact Information
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at: privacy@allaware.com
or
All Aware, LLC
8281 Greensboro Drive, Suite 101
Tysons, VA 22102
USA
Last updated: February 12, 2025
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